PBX · FreePBX 16/17

Add a DIDHub SIP trunk in FreePBX (pjsip)

FreePBX 16+ uses pjsip as the default SIP driver. This tutorial creates a registration-mode trunk to DIDHub with inbound and outbound routes for a single DID.

Step 1: Create the trunk

Connectivity → Trunks → Add Trunk → pjsip.

Field	Value
Trunk Name	didhub
Outbound CallerID	+15551234567
SIP Server	sip.didhub.io
SIP Server Port	5060
Username	trunk_xxxxx (from DIDHub dashboard)
Secret	<auto-generated>
Authentication	Outbound
Registration	Send
Codecs	ulaw, alaw, opus (in this order)
DTMF Mode	RFC 4733

Step 2: Outbound route

Connectivity → Outbound Routes → Add.

Route Name          : did-outbound
Route CID           : +15551234567
Trunk Sequence      : didhub
Dial Patterns       :
  prepend: "+1"  prefix: 1   match: NXXNXXXXXX
  prepend: "+"   prefix: 011 match: .

Step 3: Inbound route

DID Number          : 15551234567
Set Destination     : Extension → 100 (your test extension)

Step 4: Verify registration via console

asterisk -rx "pjsip show registrations"

# Expected output:
<Registration/ServerURI..............................>  <Auth..........>  <Status.......>
==========================================================================================
didhub/sip:trunk_xxxxx@sip.didhub.io                       trunk_xxxxx       Registered

Step 5: Test outbound

asterisk -rx "channel originate Local/15557654321@from-internal application Echo"

Common pitfalls

• Status: Rejected: open UDP/5060 outbound; some default firewalls block sustained SIP egress.
• One-way audio: set External IP in pjsip Settings if your FreePBX is behind NAT, and confirm the RTP port range is forwarded.
• Registration flaps every 60 seconds: increase Expiration to 300 in trunk advanced settings.

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