Hosted PBX integration

DIDHub + PBX.IM — phone numbers for hosted PBX

PBX.IM is a hosted PBX platform — multi-tenant call control, IVR, hunt groups, voicemail, queues, recording — that runs on the same group of operators as DIDHub. Provision a DIDHub DID, route it to your PBX.IM tenant, and PBX.IM handles the PBX layer on top.

Get a number for PBX.IMVisit PBX.IM →

Why DIDHub for PBX.IM

  • Same operator group. DIDHub and PBX.IM share infrastructure and billing entities, so the routing path between them is single-vendor and tightly engineered.
  • 136-country DID coverage. Provision DIDs in any country DIDHub supports and route them straight into PBX.IM tenants.
  • STIR/SHAKEN A-attestation. US/CA outbound from PBX.IM extensions is signed A on DIDHub-allocated and DIDHub-ported numbers.
  • OBR pricing pass-through. Origin Based Rating means a German DID calling Spain hits the regulated EEA tier on outbound — PBX.IM sees the same wholesale-grade rates without retouch.
  • Single-pane-of-glass billing. If you want, run DIDHub + PBX.IM on the same account — one invoice for DID rentals, voice usage, and PBX seat licenses.

Setup steps

  1. Sign up at /signup and provision the DID(s) you want to attach to PBX.IM tenants.
  2. In the DIDHub dashboard, set the inbound route for each DID to your PBX.IM tenant's SIP URI (or the trunk credentials if PBX.IM operates an inbound trunk for your tenant).
  3. In PBX.IM, configure the inbound route to land on the right extension / IVR / queue.
  4. For outbound: PBX.IM extensions place calls through the DIDHub trunk; Caller-ID is the DIDHub DID assigned to the user/tenant.
  5. Test inbound + outbound; validate STIR/SHAKEN attestation and audio quality.
Bundled-account note. Because PBX.IM and DIDHub run on the same operator group, customers can request a single account spanning both products with consolidated invoicing and unified support. Email sales@didhub.io to set that up.

What PBX.IM adds on top of DIDHub

DIDHub is the carrier layer (DIDs, voice routing, SMS, STIR/SHAKEN). PBX.IM is the PBX/UC layer on top:

Multi-tenant call control

Hunt groups, ring groups, follow-me, presence, BLF, conference rooms.

IVR & auto-attendants

Visual IVR builder, time-of-day routing, holiday handling.

Queues & contact center

Wait-time announcements, agent skill routing, call-back-while-in-queue.

Recording & voicemail

Per-DID, per-extension, per-queue recording. Voicemail to email, voicemail-to-text.

Provisioning & phone management

Auto-provisioning for Yealink, Grandstream, Cisco, Polycom desk phones.

Reporting

Call detail records, agent performance, queue stats.

For full PBX.IM feature documentation, visit pbx.im.

Provision a DIDHub DID for PBX.IM

Get a number, route it to your PBX.IM tenant, done. $1.99/mo for a US number, sub-60-second activation on most countries.

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